Customer service desk

Our friendly customer service desk is located at the base of the travelator, near the Foodcourt and is open during normal trading hours.

Our team can provide you with a wide range of helpful information, including Gift Card sales, carparking assistance, the loan of wheelchairs and hire of pushchairs and mobility scooter charging.

Phone enquiries are welcome on +64 6 358 1989.

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Parents' rooms

Our Parents’ Rooms are child friendly spaces designed for your parental convenience. They are equipped with microwaves, toddler toilets, change tables and screened seated areas for your feeding privacy.

Parent rooms are located:

  • near the Foodcourt, beside Tank
  • opposite Farmers, between Stevens and Bed Bath & Beyond
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Toilets

Our toilets are located:

  • near the Foodcourt, beside Tank
  • opposite Farmers, between Stevens and Bed Bath & Beyond
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Electric Vehicle Charging Station

Plug in your electric vehicle and charge for FREE while you shop.

Four new electric vehicle (EV) charging stations now installed at The Plaza. Located in the Ferguson Street carpark, next to the food court entrance.

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