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Parking

The Plaza offers over 1200 free outdoor and undercover parking spaces for shoppers including designated disabled and parents with prams parking spaces. There are two carparks at The Plaza.

Carpark One can be accessed from:
– Fitzherbert Street
– Ferguson Street
– Ashley Street

Carpark Two can be accessed from:
– Princess St
– Donnington St
– Ashley St

There are 8 parent parks available on the middle and top deck of carpark 2, closest to Farmers, entry from Princess St, Ashley St or Donnington St. There are another 8 parent parks on the middle deck of carpark 1 above the food court.

CARPARK RATES

0- 30 minutes FREE
30-60 minutes FREE
1.0-1.5 hours $3.00
1.5-2.0 hours $4.50
2.0-2.5 hours $5.00
2.5-3.0 hours $5.50
3.0-3.5 hours $6.00
3.5-4.0 hours $6.50
4.0-5.0 hours $8.00
5.0-6.0 hours $10.00
6+ hours $15.00

LICENCE PLATE RECOGNITION – HOW IT WORKS
We’ve made parking easier with our new Licence Plate Recognition (LPR) parking system.

When you enter The Plaza car park, cameras securely read your vehicle registration and time of entry. When you’re ready to leave you can pay three ways (see below). As you approach the exit, the camera catches your licence plate, matches your payment or recognises you are within the free time period, and the barrier arm opens.

How it works

• Enter the car park, drive up to the barrier, no ticket is required so the barrier will automatically open
• Enjoy your visit – Shop, dine, meet friends, or run errands as usual.
• Pay before you leave. Choose one of three convenient payment options:

1. Pay at a pay station using your vehicle license plate. Pay stations are located near Farmers and the Foodcourt.
2. Tap and Go at the exit (contactless payment with debit/credit card or mobile wallet – no receipt given)
3. Pay online by scanning a QR code and entering your licence plate. QR codes are located throughout the centre.

Pay using: EFTPOS, Debit card, Credit Card or Mobile Wallet

Cash is no longer able to be accepted for parking payments.

• Drive to the exit, camera matches your payment and barrier arms open.
  
  
  
  Full carpark T&Cs can be found here
  

Accessible, 65+ Parking

Giving all of our customers the opportunity to shop, dine and be entertained is important to us. We have a separate accessible bathroom in each of our toilet areas, as well as dedicated accessibility parks.

Our accessible parks are located on the ground floor levels of both of our carparks.

Cars parked in clearly marked accessible parks without an appropriate permit are liable to be ticketed.

EV charging

Plug in your electric vehicle and charge for FREE while you shop.

Four electric vehicle (EV) charging stations are available at The Plaza. Both Type 1 and Type 2 are located in the Ferguson Street carpark, next to the foodcourt entrance.

NOTE – the Type 1 and 2 EV chargers are currently undergoing repairs and maintenance. Whilst this takes place there is one Type 1 charger and one Type 2 charger in operation. We apologise for the inconvenience and thank you for your understanding while we undergo these repairs.

Also available on site are four Tesla electronic car supercharge stations. These are located on the ground floor of the Ferguson street carpark, next to the upper level ramp.

A free eBike lock dock & recharge station is also available and is located on the ground floor of the Ferguson street carpark next to the upper level ramp.

Download the Bikeeapp at lockydock.co.nz to use this station. To recharge, BYO charger.

Customer Service Kiosk

Our team can provide you with a wide range of helpful information, including carparking assistance, the loan of wheelchairs and hire of pushchairs and mobility scooter charging.

Phone enquiries are welcome on +64 6 358 1989.

Toilets

Our toilets are located:

• near the Foodcourt, beside Tank
• opposite Farmers, between Stevens and Laser Clinic

Both toilet locations have accessible toilets.

Parents’ rooms

Our Parents’ Rooms are child friendly spaces designed for your parental convenience. They are equipped with microwaves, toddler toilets, change tables and screened seated areas for your feeding privacy. All parents and caregivers are welcome.

Parent rooms are located:

• near the Foodcourt, beside Tank
• opposite Farmers, between Stevens and Laser Clinic

We’re breastfeeding friendly!

Please feel free to breastfeed your baby anywhere in the centre, however, if you’d like somewhere more private, we welcome you to use our parents’ rooms.

Free WiFi

The Plaza Shopping Centre offers FREE WIFI to all visitors.

How to use our Free WiFi
1. Open ‘settings’ in your phone
2. Choose ‘Wi-Fi’
3. Select ‘THE PLAZA FREE WiFi’

Feedback

Your feedback is extremely valuable to us, and we always want to hear how you feel we can improve The Plaza Shopping Centre.

If you’d like to place any feedback please click here.